Security Ambassador

PAY RATE:

£14.00per hour

HOURS:

40 hrs per week

THE ROLE:

Are you passionate about public safety and customer service? We are looking for a dedicated Security Ambassador who will play a vital role in ensuring the safety and welfare, across the Midlands.

RESPONSIBILITIES:

• Patrol sites to ensure safety and welfare.
• Support Managers in managing staff.
• Assist with customer inquiries and provide visible reassurance to the public.
• Respond to safeguarding concerns and offer support to vulnerable individuals.
• Provide security to various sites including unlock and lock up of offices
• Sign in staff, visitors and contractors, ensuring correct PPE for the depots is being worn
• Support by covering sites as needed.
• Collaborate with rail staff, British Transport Police, and other stakeholders to maintain a safe and welcoming environment.

SKILLS:

• Excellent communication and interpersonal skills.
• A calm, confident approach to handling challenging situations.
• Ability to work independently and as part of a team.
• Flexibility to work shifts, including evenings and weekends.
• Full training provided.

LICENCE REQUIREMENTS:

• You must have a current SIA Door Supervisor Licence.
• Access to own transport is essential – public transport may not be available depending on shift times.

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Days paid holiday (accrued & pro-rata) including bank holidays.
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.