Security Supervisor

PAY RATE:

£14.30 per hour

HOURS:

50 hrs per week

THE ROLE:

The Security Supervisor will support the Duty Manager in overseeing the day-to-day security operations at our client site, a large, high-profile, and dynamic environment with extensive grounds, public interaction, and diverse operational demands.

The successful candidate must be capable of managing and motivating a team to deliver the highest standards of service, while maintaining a proactive approach to safety, security, and continuous improvement. Due to the nature and scale of the site, this role requires a confident individual with strong judgement, professionalism, and the ability to respond effectively to both routine and emergencies.

A full UK manual driving licence is essential, as the role involves regular patrols across the site.

RESPONSIBILITIES:

• To Supervise the daily security operation, ensuring all officers adhere to assignment Instructions and site procedures.
• Support the Operations Manager and Duty Manager teams in the smooth running of the contract and overall site operations.
• Manage and deploy staff effectively to ensure full coverage in line with contractual requirements.
• Lead, motivate, and develop the on-site security team to maintain high performance and service delivery.
• Conduct regular mobile patrols across the site using a company vehicle, ensuring the safety and security of all areas.
• Maintain a thorough understanding of site-specific emergency procedures, including animal-related incidents, and respond appropriately.
• Deliver excellent customer service to all visitors, staff, and contractors, ensuring a welcoming and safe environment.
• Oversee CCTV systems and monitoring activities in line with SOPs and data protection requirements.
• Respond to and manage incidents, ensuring correct escalation procedures are followed.
• Communicate effectively with operational teams, ensuring all incidents and key information are accurately reported and logged.
• Oversee and operate fire safety systems, ensuring compliance and that all team members are trained and competent.
• Manage the security control room, including radios, telephones, and email communications.
• Administer access control systems, including issuing and revoking passes in line with Joiner, Mover, and Leaver processes.
• Produce high-quality written reports, including incident reports and daily occurrence logs.
• Manage team rotas and annual leave requests in line with company policy to always ensure full coverage.
• Ensure patrols, checks, and break schedules are completed as required.
• Deliver on-site training and toolbox talks to maintain team competency and compliance.
• Inspect and maintain security equipment, ensuring faults are reported and resolved promptly.
• Maintain accurate records for keys, radios, and other security equipment.
• Ensure compliance with company policies and procedures, escalating any concerns appropriately.
• Always act as a professional ambassador for both Amulet and client site.

SKILLS:

• Proven experience in a security supervisory or management role within a fast-paced environment.
• Experience operating CCTV, fire systems, and access control systems.
• Strong leadership skills with the ability to manage, motivate, and develop teams.
• Excellent written and verbal communication skills, including report writing.
• Strong IT skills and ability to use multiple systems effectively.
• Proactive, alert, and investigative mindset with strong attention to detail.
• Highly organised and able to work under pressure in a dynamic environment.
• Customer-focused with the ability to build strong professional relationships.
• Ability to follow and enforce procedures consistently and effectively.
• Full 5-year checkable employment history.

LICENCE REQUIREMENTS:

• Front Line SIA Door Supervisor Licence
• CCTV Licence
• Full UK Manual Driving Licence
• First Aid at Work Qualification (3-day course)

INTERVIEW REQUIREMENTS:

• Eligibility documents helpful to bring with you to interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a check-able 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits). Possession of a First Aid at Work Certificate is desirable.

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• 28 days paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform 

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.