Relief Rail Security Officer

PAY RATE:

£12.60 per hour

HOURS:

Zero Hours contract

THE ROLE:

To provide a professional and welcoming security customer service to station visitors, contractors and travellers. Providing direction and assistance as required, managing Gateline access and egress control, assisting in emergencies and evacuations, in compliance with the site Assignment Instructions.

RESPONSIBILITIES:

• Acting as a highly visible deterrent.
• Assisting members of the public and providing directions.
• Carrying out static and foot patrols;
• Controlling station access and egress.
• Ensuring all health and safety procedures are adhered to.
• Providing a high level of customer service.
• Responding to onsite incidents and notifying the appropriate authorities.
• Reporting and recording onsite incidents.

SKILLS:

• You have at least one year of security experience.
• You are capable of dealing with a variety of situations and are very customer service-focused.
• You are able to communicate clearly and effectively, attaining a good standard of verbal and written English.
• You have good organisational and record-keeping skills.
• You are IT literate and able to use Microsoft Office applications.
• You are well-presented at all times.

LICENCE REQUIREMENTS:

• You must have a current SIA security Licence.
• Possession of a First Aid at Work Certificate is desirable.

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• 28 days paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform 

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.