CCTV Controller

PAY RATE:

£15.45 per hour

HOURS:

4 on 4 off Days

THE ROLE:

We are looking for a vigilant and professional CCTV Controller to join our team in Bromley. In this role, you will monitor CCTV systems to help protect customers, staff, stock, and company assets while supporting a safe and secure environment

RESPONSIBILITIES:

• Managing the CCTV and emergency systems on site
• Assisting the ground team with camera support and reviewing of footage
• Carry out duties in accordance with the assignment instructions.
• Ensure compliance with all relevant laws, regulations, and company Managing the CCTV and emergency systems on site
• To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants and deter unauthorised personnel from gaining access to the Centre.
• Operation of centre CCTV system – proactive patrolling on camera,
• Operation of the centre life safety systems, radio system, Access Control system,
• Permit follow up, Key and asset tracking/management,
• Responding to incidents in the centre and assigning staff across all centre departments
• Responding to customer and client enquiries via phone, email.
• Assisting with any reasonable request made by the client/management, Access control system/Permit System/Building management system

SKILLS:

• You must be capable of dealing with a variety of situations and be very customer service focused.
• You must be able to communicate clearly and effectively, attaining a good standard of verbal and written English.
• You must have good organisational and record-keeping skills, be always well-presented.
• You must be physically fit as this is a demanding role.
• Previous experience in a customer service focused/security role is vital.

LICENCE REQUIREMENTS:

• You must have a valid CCTV and Door Supervisor Licence.

INTERVIEW REQUIREMENTS:

• Eligibility documents helpful to bring with you to interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a check-able 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits). Possession of a First Aid at Work Certificate is desirable.

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• 28 days paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.