Dual Service Manager

PAY RATE:

£14.91 per hour

HOURS:

40 hrs per week, Tuesday to Saturday 9 am to 5pm all days

THE ROLE:

We are seeking a dedicated and reliable individual to join our team as a Dual Service Manager. This unique role combines essential cleaning duties with vital security responsibilities to ensure a safe and clean environment for both staff and the public. As a Dual Service Manager you will oversee the day-to-day management of both the security and cleaning services across the site.

RESPONSIBILITIES:

• Lead, organise, and oversee the day-to-day delivery of both security and cleaning services across the site.
• Conduct regular site inspections to maintain presentation standards and security compliance.
• Operate cleaning machines such as ride-on sweepers, walking scrubber dryers, and jet washers to ensure high standards of cleanliness are met.
• Maintain cleaning supplies and report any equipment issues to management.
• Ensure the protection of public, staff, and property through vigilant monitoring and proactive security measures.
• Provide excellent customer service, assisting visitors and staff as needed.
• Respond promptly to incidents and report any suspicious activity to the appropriate authorities.

SKILLS:

• Excellent communication, leadership, and interpersonal skills.
• Ability to multitask and work under pressure in a customer-facing environment.
• Strong attention to detail and a commitment to maintaining a clean and safe environment.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a proactive attitude.
• Flexible and adaptable.

LICENCE REQUIREMENTS:

• You must have a current SIA DS Licence.
• CCTV Licence is desirable.
• Possession of a First Aid at Work Certificate and/or Fire Marshal is desirable.

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• 28 days paid holiday (accrued & pro-rata)
• Enrolment in NEST pension scheme.
• Training and development opportunities
• Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
• Full company uniform.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.